Home
About Us
Complaints
Resources
Contact Us

Making a complaint

What can you complain about?
Before contacting the HCSCC
What to do when you have a complaint
Who can complain to the HCSCC?
How to make a complaint with the HCSCC
Complaints we can’t accept
Make a complaint online

Complaint resolution

Taking, recording, resolving and assessing complaints
Taking no further action on complaints
Conciliating complaints
Investigating complaints
Referring complaints to registration boards

Information for the provider

Key Features of the HCSCC
The HCSCC and Australian Health Practitioner Regulation Agency (AHPRA)
Complaints direct to the provider
What happens when a complaint is made to the HCSCC?
Involvement of the Professional Registration Boards
Helpful hints for handling complaints

CONTACT US

Freecall: 1800 004 474
Phone: (08) 8999 1969
E-mail:hcscc@nt.gov.au

LOCATION

4th Floor, NT House
22 Mitchell Street
DARWIN, NT 0800

OFFICE HOURS

8.00 am to 4.30 pm
Monday to Friday

POSTAL ADDRESS

GPO Box 4409
DARWIN, NT 0801

Northern Territory Government | Copyright and Disclaimer | Sitemap