• What can you complain about?
• Before contacting the HCSCC
• What to do when you have a complaint
• Who can complain to the HCSCC?
• How to make a complaint with the HCSCC
• Complaints we can’t accept
• Make a complaint online

Who can complain to the HCSCC?

A complaint can be made by:

• The person who received the service;
• Their nominated or authorised representative;
• An advocacy service or a relative;
• A health or community service provider; or
• A concerned member of the community if the issue is determined to be in the public interest.

If you are unsure about whether you can complain, please feel free to discuss it with one of the HCSCC Offices by phoning (08) 8999 1969 or contact the HCSCC.