Complaints Commission
HCSCC

 

Case Studies and reports

2008/09

Investigation Report - Alice springs Prisoner Complaint against DOJ (Jan 2009) Adobe Acrobat Logo 391KB

2007/08

RHD Security Investigation Part 1 (Nov 2008) Adobe Acrobat Logo 395KB
RHD Security Investigation Part 2 (Nov 2008) Adobe Acrobat Logo 20,060KB

2006/07

Investigation into Mr Colin Thompson (The Addiction Doctor) (March 2007) Adobe Acrobat Logo 2241kb

2005/06

Complications following termination of pregnancy PDF 8KB
Dental appointment goes wrong PDF 6KB
Explanation of therapy techniques leads to ongoing treatment PDF 6KB
GP's diagnosis appropriate at the time PDF 7KB
Hospital attempts to resolve complaint despite complainant's behaviour PDF 9KB
I don't want to provide personal information PDF 6KB
Improvements to processes about respecting patient choices PDF 6KB
Investigation of complaint regarding crisis accommodation PDF 8KB
Loss of records sours patient PDF 8KB
Medication error leads to changes PDF 6KB
Poor communication leads to complaint PDF 6KB
Second thoughts following informed consent PDF 6KB
Was it a discrimination issue PDF 7KB
Withdrawal of life support PDF 26KB

2004/05

Amputated index finger not re-attached PDF 6KB
Attitude of Ambulance Officers not appropriate PDF 6KB
Broken bone was treated appropriately PDF 6KB
Complaint about a disease he did not have PDF 6KB
Complaint resolved in a culturally appropriate manner PDF 6KB
Concerns raised about mental health services PDF 6KB
Dental charges a cause for concern PDF 6KB
Dental service required before heart surgery PDF 10KB
Difficult intubation leads to complaint PDF 7KB
GP takes excessive time to provide prescription PDF 6KB
Initial pap smear was clear PDF 6KB
Loss of memory leads to complaint PDF 5KB
Medical tests not reported to patient PDF 5KB
Mental health assessment tool leads to solitary confinement PDF 6KB
One too many mantoux shots PDF 6KB
Patient assistance travel scheme PDF 18KB
Patient denied escort when transferred to an interstate hospital PDF 6KB
Patient irreversibly "sterilised" PDF 15KB
Poor diagnosis by regional hospital PDF 11KB
Preventative health check leads to pain PDF 6KB
Prisoner request for medical treatment refused PDF 5KB
Professional standards of mental health service questioned PDF 11KB
The fee for osteopathic services was justified PDF 7KB
The number of dental procedures queried PDF 6KB

 

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